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How to audit your Delhivery freight invoice and COD remittance
Delhivery's billing exports are detailed, which is good for auditing and bad for doing it by eye. This guide shows which files to download, which columns matter, and what to check.
The two files you need
- Shipment-level freight invoice (CSV). One row per waybill with the charged weight in grams and the freight and RTO charge columns.
- COD remittance report (usually a ZIP holding one CSV). One row per waybill with the amount payable to you.
Columns that matter
| Check | Column to use |
|---|---|
| Which shipment | Waybill number and your order ID |
| Weight billed | Charged weight (grams) |
| Forward freight | The forward freight charge before fuel, COD fee and GST |
| RTO charge | The RTO charge column |
| Money paid to you | Amount payable in the remittance report (not the COD amount, which is what the customer paid) |
What to check
- Charged weight against your product weights. A charged weight a full slab above the declared weight plus packaging is a dispute candidate.
- Duplicate waybills. The same waybill billed twice with the same charges.
- RTO charged on delivered orders. If a shipment's COD was remitted, it was delivered and should not carry an RTO charge.
- Waybills that are not yours. Charges for a waybill that matches no order in the period.
- COD payable against order total. Amount payable should equal the order total minus your COD fee.
ShipJasoos recognises Delhivery's freight and remittance export formats automatically, including the zipped remittance file, so the columns map without manual setup.
Frequently asked questions
Which Delhivery file shows the charged weight?
The shipment-level freight invoice CSV has a charged weight column, in grams.
Can I upload the zipped COD remittance report directly?
Yes. ShipJasoos accepts a ZIP holding one CSV, as Delhivery sends it, as well as plain CSV files.
What is the difference between COD amount and amount payable?
COD amount is what the customer paid. Amount payable is what Delhivery actually pays you after its deductions, so that is the figure to reconcile.
Let ShipJasoos do the matching
Upload your courier freight invoice and COD remittance report. ShipJasoos matches every row to your orders and lists each overcharge or missing payment with the amount at risk. Your first audit is free, then ₹99 per invoice.
Audit your first invoice free